Pet travel knowledge base

Everything you need to know about relocating your pet safely

Popular questions

Are there still fees to pay if I self-clear my pet through US customs?

Yes — even with self-clearance there are still landing fees and handling charges payable to the airline and ground handler, typically around £200.

How long does US customs clearance take?

Customs clearance for pets entering the USA usually takes around 2 to 3 hours, depending on the port of entry, the time of day, and the volume of cargo being processed.

Can I handle US customs clearance myself when my pet arrives?

It depends on the port of entry — US airports are designated either as “formal” or “informal” ports, and most airlines specify that at formal ports owners cannot self-clear and must use a registered broker.

What does my dog need to enter the USA?

To enter the USA, dogs must be at least 6 months old (a CDC rule introduced in 2024), microchipped with an ISO 11784/11785-compatible 15-digit chip, and vaccinated against rabies at least 21 days before arrival.

Can my pets share a kennel during quarantine in Australia?

Usually no — pets at the Mickleham facility are housed separately so staff can monitor each animal individually for eating, toileting, and signs of disease.

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