About us

Trust us to keep your family pack together wherever that may be. Our story and values are unique. As a family-run business since the 60s, we’ve stayed true to our roots by prioritising care and respect for all pets. Our trained, dedicated team handles every job with empathy, ensuring safe and smooth transitions. From home collection to air-side drop-off, we treat every pet with the utmost care throughout their journey.

History

A family business since 1966

The origin of Airpets stretches back over 50 years, when Mr John Woodward, a farmer, established Airpets with a small number of boarding kennels. Following the introduction of the Rabies Act 1974 and located so close to Heathrow, the kennels were then used to provide animal accommodation to meet the quarantine requirements at that time. The increasing demand for people bringing their pets to the UK led to further expansion of the kennels, providing larger and more comfortable facilities for all types of domestic animals.

(Above) Our original logo and founder Mr John Woodward with Ben the Rottweiler, (Right) Mr John Woodward’s daughter Gillian checking Milo in for his flight.

The Pet Travel Scheme was then formed in the 80’s removing the need for quarantine between a growing number of countries and the demand for international pet travel grew. Airpets became an IATA accredited cargo agent with the ability to make flexible airline bookings on behalf of pet owners. This put Airpets at the forefront of developing the booking and health checking process for pets travelling by air cargo from Heathrow.

Today, Airpets is ran by 3rd generation family members, Directors Jack and Hugo, alongside Sophie who leads on moves to Australia and animal welfare. We continue to work closely with all air cargo operators to ensure travel routes remain accessible without compromising on the safety or security of any animal.

The Airpets Family

Senior Team

  • Hugo

    Director

  • Jack

    Director

  • Lee

    General Manager

  • Fran

    Heathrow Animal Lounge Manager

  • Jake

    Pet Travel Manager

  • Amanda

    Compliance Manager

  • Sophie

    Pet Travel Consultant, Animal Welfare Manager

Animal Welfare, Travel & Transport Teams

  • Luis

    Driver

  • Amy

    Driver

  • Beth

    Animal Welfare Assistant

  • Emma

    Pet Import Consultant

  • Ella

    Animal Lounge Assistant

  • Tilly

    Animal Welfare Assistant

  • Nicole

    Animal Lounge Assistant

  • Helen

    Animal Welfare Assistant

  • Kerrie-Ann

    Office Reception

  • Sheila

    Animal Welfare Assistant

  • Fay

    Pet Travel Consultant

  • Rebecca

    Animal Welfare Assistant

  • Lauren

    Pet Travel Consultant

  • Charlotte

    Pet Import and Quarantine Consultant

  • Amaya

    Animal Welfare Assistant

  • Emily

    Pet Travel Consultant

  • Darren

    Driver

  • Gary

    Driver

  • Amber

    Pet Import Consultant

  • Dot

    Animal Welfare Assistant

  • Vicky

    Animal Welfare Assistant

  • Katie

    Animal Welfare Assistant

  • Madi

    Animal Welfare Assistant

  • Will

    Animal Welfare Assistant

  • Jack

    Driver

  • Mark

    Driver

Join the team

Love animals and ready for an exciting career?
Join the Airpets team and help pets travel the world.